Leaks & Urgent Plumbing Enquiries
For visible leaks, burst pipe concerns, water escape issues, and urgent plumbing problems — send an enquiry. Support is subject to availability.
Urgent support is subject to availability. Where there is active water escape, take appropriate steps to reduce risk where safe to do so and contact relevant emergency services or insurers where appropriate.
What Kind of Plumbing Issue Do You Have?
Send an enquiry describing the issue. The more detail you can provide, the better we can review the situation.
Visible Leak
Water dripping or flowing from a pipe, fixture, joint, or fitting. Include where the water appears to be coming from and how long it has been present.
Burst Pipe Concern
Sudden water escape, very heavy dripping, or a pipe that appears to have split or burst. Consider turning off the water supply and contact us.
Toilet Leak
Water leaking from around the toilet base, cistern overflow, or from the toilet waste connection.
Shower or Bath Leak
Leaking shower enclosure, dripping bath waste connection, or water coming through from above or below.
Dripping Tap or Fixture
Tap that won't stop dripping, a leaking stop cock, or a fixture connection that is losing water.
Pipe Joint or Connection
A weeping joint, loose compression fitting, or leaking pipe connection — in a wall, ceiling, or exposed location.
Urgent Plumbing Enquiry Information
Active Water Escape: Where water is actively escaping, take immediate appropriate steps where safe to do so. Consider turning off the water supply at the stop cock. Contact your insurer or relevant emergency services where appropriate.
Sending an Urgent Enquiry
When you contact us, please include: where the leak appears to be coming from, whether water is actively escaping, the property type and location, whether the water supply has been turned off, and property access arrangements.
Subject to Availability
Urgent plumbing support is subject to availability. We cannot guarantee same-day attendance, emergency response within any specified time, or 24/7 availability. Please include as much detail as possible in your enquiry to help us respond appropriately.
Submit a Leak or Urgent Plumbing Enquiry
Urgent support is subject to availability. Please include as much detail as possible.
Send Urgent EnquiryUrgent plumbing support is subject to availability. Where there is active water escape, take appropriate steps to reduce risk where safe to do so and contact relevant emergency services or insurers where appropriate.